Leigh-Anne NugentA practical Office Hours Insight recap of the Salesforce Field Service winter release, covering pre-release org strategy, dynamic scaling, mobile updates, Visual Remote Assistant, and the features implementers should watch closely.
Leigh-Anne NugentA practical roundup of the biggest Field Service takeaways from Agentforce World Tour, including outcome-based thinking, Salesforce Go, AI-assisted service, and the growing role of asset-centric operations.
Leigh-Anne NugentA practical Office Hours Insight recap of what Salesforce Field Service implementers should be paying attention to in Summer ’25, including Salesforce Go, release testing, scheduling updates, and the growing role of connected asset strategy.
Tinker Time LabsA practical look at the future of Salesforce Field Service, including AI as a workforce multiplier, connected asset strategy, lifecycle thinking, and why smarter service design starts upstream.